Data privacy policy

When you browse THE RIGHT SIM Platform and use the online sales services offered there, personal data about you is collected and processed by our services.

The purpose of this data protection policy is to inform you about:

how we collect and process your personal data; the cookies that we place on your navigation terminal.


  1. Data controller

The personal data concerning you, collected for the execution of your orders placed within The Right Sim platform, are processed jointly by the company THE RIGHT SIM, company operating The Right Sim Platform, and each seller with whom you place An order

The personal data concerning you are also processed under the responsibility of THE RIGHT SIM company for the purposes of commercial prospecting, navigation analysis, audience measurements, behavioral advertising, statistical studies, to carry out satisfaction surveys and in order to fight against bank fraud.

  1. Why do we process your data and on what legal basis?
Purpose Legal foundations
Management of your orders placed through The Right Sim Platform (payment, delivery, customer service, connection with sellers, etc.)execution of sales contracts
Analysis of your browsing within the Platform to improve our serviceslegitimate interest of THE RIGHT SIM
Conduct satisfaction surveys to improve our serviceslegitimate interest of THE RIGHT SIM
Carry out statistical studies on the use of our Platform and our serviceslegitimate interest of THE RIGHT SIM
Commercial prospecting (sending promotional offers, newsletter)legitimate interest of THE RIGHT SIM
Behavioral advertisingcollection of consent
Prevent and fight against bank fraudlegitimate interest of THE RIGHT SIM
Facilitate purchases (registration of bank details)collection of consent
Hearing measurescollection of consent
  1. What personal data do we process about you?

We collect and process in particular:

the personal data that you entered on our Platform when creating your account (email, name, first name, address, password, etc.);

information relating to the orders you place within the Platform (product purchased, transaction number, delivery address, etc.);

information relating to your means of payment (bank card number, expiry date of the bank card, visual cryptogram) through a secure payment provider, which has only access to this data;

if you have accepted the registration of your bank card: the information relating to your bank card (name of the bank card holder, the last 4 digits of the bank card number and its expiration date) via ” a secure payment provider, which has sole access to this data;

the information you send us when you contact customer service or the merchant through The Right Sim Platform (content of the exchanges, nature of the complaint, return of products, etc.);

your connection and navigation data within the The Right Sim Platform (IP address, products and pages you have viewed or searched for);

data relating to the consultation of emails that we send you for statistical purposes and commercial prospecting;

the information you provide when you leave a review on the Platform;

information about our advertisements that you view;

the information you provide when you participate in promotional operations, contests or events that we organize.

  1. How long do we keep your data?

We keep your data in our database only for the time necessary to achieve the purposes pursued and then archive them with restricted access for an additional period in order to fulfill our legal and / or regulatory obligations in terms of archiving as well as for the duration. of the prescription periods in force. At the end of this additional period, your data is permanently deleted from our databases.

  1. To whom are your data transmitted?

Your data is accessible to service providers to whom we use to subcontract all or part of the processing that we carry out with your data (hosting of the Platform and data, maintenance, sending of order confirmation emails, emailing, secure payment , etc.).

The subcontractors we use offer the guarantees required by the applicable regulations.